Just the FAQs
Why do I need Mozaic?
Hopefully, you don’t “need” us (needy is a no-good, co-dependent, downward spiral…). Hopefully, you want us! Our platform is designed to help you succeed on the web. In addition to the platform, we have continuous teaching and training on WordPress, social media, marketing, branding and functionality management.
Which Mozaic plan is right for me?
That depends. Do you need eCommerce? That’s really the only major distinction between our Four plans. And if you do have a website that sells products, there is no better, affordable eCommerce solution than Woo. In fact, WooCommerce powers more than 30% of all online stores and is the most popular eCommerce platform on the web.
What do I get with the Mozaic platform? What's included?
Check it out here. Your WordPress managed hosting comes with Elegant Themes, WooCommerce (depending on the plan), Gravity Forms, Divi Booster, MailChimp and numerous other tools and plugins that you can install with the click of a button.
Is hosting included?
All Mozaic plans include hosting for your site and its contents. We also offer unlimited bandwidth and storage.
Do I have to sign a contract?
Go month to month or prepay for a year and get a discount. If you leave before a year is over, we will pro-rate your bill. No contractual obligation.
If I leave Mozaic, will I lose my website?
Your website is yours and it’s WordPress at the core so you can take it with you if you decide to leave. We hope you stay but there is no contractual obligation.
What is the Divi Theme?
When you sign up with Mozaic, you’ll get access to the Divi Theme, the number-one theme on the planet, and the only WordPress theme you’ll ever need, in our opinion. Fully responsive and mobile-friendly, this is modern, high-quality, website functionality at its finest! No code or child themes, you can build custom-looking sites without knowing a lick of HTML or CSS.
Does Mozaic sell SSL certificates?
Yes. And if you’ve purchased one elsewhere, we’d be happy to help you install it on your Mozaic site.
What kind of web support will I get?
We have free support through our knowledge base, forums and video training. We also provide responsive email support for questions that don’t fall into standard categories.
I’m just too busy. Can I hire someone to design my Mozaic site?
Sure. We offer fee-based, additional services from complete website design, photography, content creation to marketing and branding solutions. If it’s your desire, we can be your “one-stop” affordable solution for all things web.